privacy policy

1. Information We Collect

We may collect the following types of information when you interact with Juizz:

1. Personal Information – such as your name, email address, phone number, billing/shipping address, and payment details.
2. Account Information – if you create an account, including your username, password, and purchase history.
3. Transaction Information – records of products purchased, delivery preferences, and returns.
4. Technical Data – IP address, browser type, operating system, and cookies to improve your browsing experience.
5. Marketing Preferences – your communication and subscription choices (e.g., newsletter sign-ups).

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2. How We Use Your Information

We use the information we collect to:

1. Process and fulfill your orders, including delivery and returns.
2. Provide customer support and respond to inquiries.
3. Improve our website, services, and store experience.
4. Send you promotions, special offers, or newsletters (if you opt-in).
5. Detect, prevent, and address fraud, unauthorized transactions, or misuse of our services.
6. Comply with legal and regulatory requirements.

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3. Sharing of Information

We value your trust and will never sell your personal information. However, we may share your information with:

1. Service Providers – such as payment processors, delivery companies, and IT support services.
2. Business Partners – in cases of promotions, events, or partnerships (with your consent).
3. Legal Authorities – if required by law, regulation, or to protect our rights and safety

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4. Cookies and Tracking Technologies

Juizz uses cookies and similar technologies to enhance your browsing experience. Cookies help us:

1. Remember your preferences and settings.
2. Analyze website performance and usage patterns.
3. Deliver relevant ads and promotions.

You can adjust your browser settings to decline cookies, but some site features may not function properly.

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5. Data Security

We implement reasonable physical, technical, and administrative measures to protect your information from unauthorized access, loss, or misuse. While we strive to safeguard your data, no method of transmission over the internet is 100% secure.

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6. Your Rights

Depending on your location, you may have the right to:

1. Access and request a copy of your personal information.
2. Correct or update inaccurate data.
3. Request deletion of your information (“right to be forgotten”).
4. Opt out of marketing communications at any time.
5. Restrict or object to certain processing activities.

To exercise your rights, please contact us (see Section 9).

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7. Children’s Privacy

Juizz does not knowingly collect personal information from children under the age of 13. If we discover that we have inadvertently collected such information, we will delete it immediately.

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8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. Updates will be posted on this page with the revised “Last Updated” date.

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9. Contact Us

If you have questions about these Terms, please contact us:
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Juizz Bike Store
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store@juizz.de
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+401284714